{"id":2774,"date":"2025-05-27T17:10:30","date_gmt":"2025-05-27T15:10:30","guid":{"rendered":"https:\/\/www.montgenevrehospitality.com\/?page_id=2774"},"modified":"2025-06-19T12:30:38","modified_gmt":"2025-06-19T10:30:38","slug":"cgv","status":"publish","type":"page","link":"https:\/\/www.montgenevrehospitality.com\/en\/cgv\/","title":{"rendered":"GENERAL TERMS AND CONDITIONS"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2774\" class=\"elementor elementor-2774\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aba3fcc e-con-full hero e-flex e-con e-parent\" data-id=\"aba3fcc\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-c4837ef e-con-full e-flex e-con e-child\" data-id=\"c4837ef\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d9d797b elementor-widget__width-initial hero-content elementor-widget elementor-widget-heading\" data-id=\"d9d797b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms and conditions Montgen\u00e8vre\nHospitality<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00527a3 elementor-widget__width-auto hero-content elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"00527a3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>44\u00b093\u2032 N, 6\u00b072\u2032 E.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e7adc47 e-con-full home-hero-marquee e-flex e-con e-child\" data-id=\"e7adc47\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0ac343d elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"0ac343d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Terms and conditions of sale<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23c206f elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"23c206f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Terms and conditions of sale<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c20f65e elementor-widget__width-auto hero-content elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-hidden-tablet elementor-widget elementor-widget-text-editor\" data-id=\"c20f65e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>44\u00b093\u2032 N, 6\u00b072\u2032 E.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e8ccb8 e-flex e-con-boxed e-con e-parent\" data-id=\"5e8ccb8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a8ac95 elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"8a8ac95\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"138\" data-end=\"194\"><strong data-start=\"141\" data-end=\"194\">Terms and Conditions - Anova H\u00f4tel &amp; Spa<\/strong><\/h2><p>\u00a0<\/p><h3 data-start=\"196\" data-end=\"226\">1. Field of application<\/h3><p data-start=\"227\" data-end=\"419\">These General Terms and Conditions govern the booking of rooms, the provision of services (accommodation, catering, spa, ancillary services) and any other services offered by Anova H\u00f4tel &amp; Spa.<\/p><h3 data-start=\"426\" data-end=\"446\">\u00a0<\/h3><h3 data-start=\"426\" data-end=\"446\">2. Booking<\/h3><p data-start=\"448\" data-end=\"619\"><strong data-start=\"448\" data-end=\"468\">2.1 Confirmation<\/strong><br data-start=\"468\" data-end=\"471\" \/>Reservations become effective after written or electronic confirmation from the hotel. A deposit or guarantee will be required at the time of booking.<\/p><p data-start=\"621\" data-end=\"857\"><strong data-start=\"621\" data-end=\"649\">2.2 Online booking<\/strong><br data-start=\"649\" data-end=\"652\" \/>Bookings via the official website or partner platforms require immediate payment or a deposit depending on the fare selected. If payment is refused, the booking may be cancelled.<\/p><p data-start=\"859\" data-end=\"1042\"><strong data-start=\"859\" data-end=\"884\">2.3 Bank guarantee<\/strong><br data-start=\"884\" data-end=\"887\" \/>A valid bank card is required on arrival. A deposit of approximately \u20ac90 may be taken to cover any consumption or damage.<\/p><h3 data-start=\"1049\" data-end=\"1076\">\u00a0<\/h3><h3 data-start=\"1049\" data-end=\"1076\">3. Rates &amp; payments<\/h3><ul data-start=\"1078\" data-end=\"1372\"><li data-start=\"1078\" data-end=\"1196\"><p data-start=\"1080\" data-end=\"1196\"><strong data-start=\"1080\" data-end=\"1112\">Payment methods accepted :<\/strong> bank cards (Visa, MasterCard, American Express), cash (up to \u20ac1,000).<\/p><\/li><li data-start=\"1197\" data-end=\"1303\"><p data-start=\"1199\" data-end=\"1303\"><strong data-start=\"1199\" data-end=\"1222\">Payment of the balance :<\/strong> to be paid on the day of departure or in accordance with the specific terms of the tariff chosen.<\/p><\/li><li data-start=\"1304\" data-end=\"1372\"><p data-start=\"1306\" data-end=\"1372\"><strong data-start=\"1306\" data-end=\"1317\">Taxes :<\/strong> tourist tax is payable in addition (\u20ac1.76\/adult\/night).<\/p><\/li><\/ul><h3 data-start=\"1379\" data-end=\"1404\">\u00a0<\/h3><h3 data-start=\"1379\" data-end=\"1404\">4. Arrival &amp; departure<\/h3><ul data-start=\"1406\" data-end=\"1621\"><li data-start=\"1406\" data-end=\"1495\"><p data-start=\"1408\" data-end=\"1495\"><strong data-start=\"1408\" data-end=\"1422\">Check-in :<\/strong> from 4pm (reception open from 8am to 10pm depending on the day).<\/p><\/li><li data-start=\"1496\" data-end=\"1528\"><p data-start=\"1498\" data-end=\"1528\"><strong data-start=\"1498\" data-end=\"1513\">Check-out :<\/strong> before 11.00 am.<\/p><\/li><li data-start=\"1529\" data-end=\"1621\"><p data-start=\"1531\" data-end=\"1621\">In the event of late arrival (after 10pm), please inform the hotel at least 72 hours in advance.<\/p><\/li><\/ul><h3 data-start=\"1628\" data-end=\"1672\">\u00a0<\/h3><h3 data-start=\"1628\" data-end=\"1672\">5. Accommodation, services &amp; facilities<\/h3><p data-start=\"1674\" data-end=\"1893\"><strong data-start=\"1674\" data-end=\"1690\">5.1 Bedrooms<\/strong><br data-start=\"1690\" data-end=\"1693\" \/>The hotel offers 40 individually decorated rooms and suites, ranging in size from 20 to 65 m\u00b2, with premium bedding, flat-screen TV, safe, desk, hairdryer, bathrobes and free Wi-Fi connection.<\/p><p data-start=\"1895\" data-end=\"2114\"><strong data-start=\"1895\" data-end=\"1932\">5.2 Breakfast &amp; catering<\/strong><br data-start=\"1932\" data-end=\"1935\" \/>Buffet breakfast served from 8am to 10am (\u20ac19 to \u20ac20.50 for adults, \u20ac8 to \u20ac9 for children). Restaurant and bar open for lunch and dinner. Room service available.<\/p><p data-start=\"2116\" data-end=\"2248\"><strong data-start=\"2116\" data-end=\"2131\">5.3 Parking<\/strong><br data-start=\"2131\" data-end=\"2134\" \/>Private car park or garage on site, at a rate of \u20ac10 to \u20ac12\/night depending on the season. Unsupervised but secure parking.<\/p><p data-start=\"2250\" data-end=\"2404\"><strong data-start=\"2250\" data-end=\"2265\">5.4 Animals<\/strong><br data-start=\"2265\" data-end=\"2268\" \/>Pets allowed on request (max. 2) for a supplement of \u20ac15\/night. Service animals are accepted free of charge.<\/p><p data-start=\"2406\" data-end=\"2713\"><strong data-start=\"2406\" data-end=\"2429\">5.5 Spa &amp; well-being<\/strong><br data-start=\"2429\" data-end=\"2432\" \/>Access to the spa (indoor pool, jacuzzi, sauna, hammam) included until 2pm. After 2pm, access is available at an additional cost (approx. \u20ac20\/person\/day). Treatments and massages available on reservation. Access for adults only; children under 16 must be accompanied.<\/p><p data-start=\"2715\" data-end=\"2918\"><strong data-start=\"2715\" data-end=\"2747\">5.6 Additional services<\/strong><br data-start=\"2747\" data-end=\"2750\" \/>Services available: ski hire, ski passes, ski shop, transfers (station or airport), local shuttle, seminar rooms, babysitting, laundry, concierge.<\/p><h3 data-start=\"2925\" data-end=\"2959\">\u00a0<\/h3><h3 data-start=\"2925\" data-end=\"2959\">6. Cancellation &amp; amendment<\/h3><ul data-start=\"2961\" data-end=\"3420\"><li data-start=\"2961\" data-end=\"3137\"><p data-start=\"2963\" data-end=\"3137\"><strong data-start=\"2963\" data-end=\"2985\">Flexible rates:<\/strong> Cancellation\/amendment free of charge up to 2 days before arrival (or 5 days in July, August and September). Beyond that date, 100 % of the amount will be charged.<\/p><\/li><li data-start=\"3138\" data-end=\"3259\"><p data-start=\"3140\" data-end=\"3259\"><strong data-start=\"3140\" data-end=\"3170\">Non-refundable rates :<\/strong> The full amount will be deducted at the time of booking. No exchange or refund possible.<\/p><\/li><li data-start=\"3260\" data-end=\"3333\"><p data-start=\"3262\" data-end=\"3333\">There is no refund for late arrivals or early departures.<\/p><\/li><li data-start=\"3334\" data-end=\"3420\"><p data-start=\"3336\" data-end=\"3420\">All changes are subject to availability and possible price adjustments.<\/p><\/li><\/ul><h3 data-start=\"3427\" data-end=\"3443\">\u00a0<\/h3><h3 data-start=\"3427\" data-end=\"3443\">7. Groups<\/h3><p data-start=\"3444\" data-end=\"3637\">For bookings of 5 rooms or more: deposit of 50 % on booking, balance one week before arrival. No refund for cancellations made less than one month before the scheduled arrival date.<\/p><h3 data-start=\"3644\" data-end=\"3662\">\u00a0<\/h3><h3 data-start=\"3644\" data-end=\"3662\">8. Insurance<\/h3><p data-start=\"3663\" data-end=\"3904\">It is advisable to take out travel insurance covering cancellation, accidents or incidents related to skiing, as well as any health restrictions. The hotel declines all responsibility in the event of non-insurance.<\/p><h3 data-start=\"3911\" data-end=\"3945\">\u00a0<\/h3><h3 data-start=\"3911\" data-end=\"3945\">9. Responsibility &amp; safety<\/h3><p data-start=\"3946\" data-end=\"4213\">The hotel cannot be held responsible for loss, theft or damage to personal belongings. Children under the age of 16 must be accompanied in the spa. Compliance with current safety regulations (emergency exits, smoke detectors, etc.) is compulsory.<\/p><h3 data-start=\"4220\" data-end=\"4250\">\u00a0<\/h3><h3 data-start=\"4220\" data-end=\"4250\">10. Personal data<\/h3><p data-start=\"4251\" data-end=\"4523\">The personal data collected is used exclusively to manage bookings and customer relations. In accordance with the RGPD, you have the right to access, modify, rectify and delete your personal data by sending a simple request to : <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"4503\" data-end=\"4523\">info@anova-hotel.com<\/a><\/p><h3 data-start=\"4530\" data-end=\"4553\">\u00a0<\/h3><h3 data-start=\"4530\" data-end=\"4553\">11. Force majeure<\/h3><p data-start=\"4554\" data-end=\"4750\">Neither the hotel nor the customer can be held responsible if the reservation cannot be honoured due to force majeure (natural disaster, pandemic, transport disruption, etc.).<\/p><h3 data-start=\"4757\" data-end=\"4774\">\u00a0<\/h3><h3 data-start=\"4757\" data-end=\"4774\">12. Disputes<\/h3><p data-start=\"4775\" data-end=\"5025\">In the event of a dispute, an amicable solution will first be sought. Failing this, the customer may refer the matter to a consumer ombudsman within one year. The applicable law is French law; the competent courts are those of Gap.<\/p><h3 data-start=\"5032\" data-end=\"5053\">\u00a0<\/h3><h3 data-start=\"5032\" data-end=\"5053\">13. Acceptance<\/h3><p data-start=\"5054\" data-end=\"5235\">All reservations imply full acceptance of these terms and conditions. In the event of non-compliance, the hotel reserves the right to exclude the customer without compensation.<\/p><p data-start=\"5054\" data-end=\"5235\">\u00a0<\/p><p data-start=\"5054\" data-end=\"5235\">\u00a0<\/p><h2 data-start=\"353\" data-end=\"412\">Terms and Conditions - H\u00f4tel Le Chalet Blanc<\/h2><p>\u00a0<\/p><h3 data-start=\"414\" data-end=\"444\">1. Field of application<\/h3><p data-start=\"445\" data-end=\"591\">These terms and conditions govern room reservations, catering and ancillary services (spa, ski, seminars) offered by H\u00f4tel Le Chalet Blanc.<\/p><h3 data-start=\"593\" data-end=\"613\">2. Booking<\/h3><ul data-start=\"614\" data-end=\"935\"><li data-start=\"614\" data-end=\"716\"><p data-start=\"616\" data-end=\"716\"><strong data-start=\"616\" data-end=\"632\">Confirmation<\/strong> effective after written or electronic acceptance, deposit or guarantee required.<\/p><\/li><li data-start=\"717\" data-end=\"832\"><p data-start=\"719\" data-end=\"832\"><strong data-start=\"719\" data-end=\"731\">On line<\/strong> immediate payment or deposit, depending on the tariff chosen. In the event of rejection, the booking will be cancelled.<\/p><\/li><li data-start=\"833\" data-end=\"935\"><p data-start=\"835\" data-end=\"935\"><strong data-start=\"835\" data-end=\"856\">Bank guarantee<\/strong> valid card required, fingerprinting possible (~90 \u20ac) for extras or damage.<\/p><\/li><\/ul><h3 data-start=\"937\" data-end=\"964\">3. Rates &amp; payments<\/h3><ul data-start=\"965\" data-end=\"1158\"><li data-start=\"965\" data-end=\"1047\"><p data-start=\"967\" data-end=\"1047\">Cards accepted : Visa, MasterCard, Amex; cash up to \u20ac1,000.<\/p><\/li><li data-start=\"1048\" data-end=\"1108\"><p data-start=\"1050\" data-end=\"1108\">Balance to be paid on departure or according to price conditions.<\/p><\/li><li data-start=\"1109\" data-end=\"1158\"><p data-start=\"1111\" data-end=\"1158\">Tourist tax not included (local rate in force).<\/p><\/li><\/ul><h3 data-start=\"1160\" data-end=\"1185\">4. Arrival &amp; departure<\/h3><ul data-start=\"1186\" data-end=\"1353\"><li data-start=\"1186\" data-end=\"1253\"><p data-start=\"1188\" data-end=\"1253\"><strong data-start=\"1188\" data-end=\"1200\">Check-in<\/strong> from 4pm, reception open all day.<\/p><\/li><li data-start=\"1254\" data-end=\"1286\"><p data-start=\"1256\" data-end=\"1286\"><strong data-start=\"1256\" data-end=\"1269\">Check-out<\/strong> before 11am.<\/p><\/li><li data-start=\"1287\" data-end=\"1353\"><p data-start=\"1289\" data-end=\"1353\">For arrivals after 10pm, please give at least 72 hours' notice.<\/p><\/li><\/ul><h3 data-start=\"1355\" data-end=\"1386\">5. Accommodation &amp; services<\/h3><ul data-start=\"1387\" data-end=\"1799\"><li data-start=\"1387\" data-end=\"1464\"><p data-start=\"1389\" data-end=\"1464\">Comfortable rooms with top-of-the-range bedding, TV, free Wi-Fi, etc.<\/p><\/li><li data-start=\"1465\" data-end=\"1535\"><p data-start=\"1467\" data-end=\"1535\">Buffet breakfast served in the morning, restaurant and bar on site.<\/p><\/li><li data-start=\"1536\" data-end=\"1570\"><p data-start=\"1538\" data-end=\"1570\">Secure private car park (fee payable).<\/p><\/li><li data-start=\"1571\" data-end=\"1628\"><p data-start=\"1573\" data-end=\"1628\">Pets accepted on request (daily supplement).<\/p><\/li><li data-start=\"1629\" data-end=\"1688\"><p data-start=\"1631\" data-end=\"1688\">Spa, massages and wellness treatments available at an additional cost.<\/p><\/li><li data-start=\"1689\" data-end=\"1799\"><p data-start=\"1691\" data-end=\"1799\">Additional services: ski club, transfers, equipment hire, meeting rooms, babysitting, concierge service.<\/p><\/li><\/ul><h3 data-start=\"1801\" data-end=\"1835\">6. Cancellation &amp; amendment<\/h3><ul data-start=\"1836\" data-end=\"2188\"><li data-start=\"1836\" data-end=\"1973\"><p data-start=\"1838\" data-end=\"1973\"><strong data-start=\"1838\" data-end=\"1850\">Flexible<\/strong> Modification or cancellation free of charge up to 2 days in advance (or 5 days in high season). Otherwise, you will be billed in full.<\/p><\/li><li data-start=\"1974\" data-end=\"2071\"><p data-start=\"1976\" data-end=\"2071\"><strong data-start=\"1976\" data-end=\"1996\">Non-refundable<\/strong> : full payment on booking, no changes or refunds.<\/p><\/li><li data-start=\"2072\" data-end=\"2120\"><p data-start=\"2074\" data-end=\"2120\">No refunds for early departures or delays.<\/p><\/li><li data-start=\"2121\" data-end=\"2188\"><p data-start=\"2123\" data-end=\"2188\">Subject to availability, prices subject to change.<\/p><\/li><\/ul><h3 data-start=\"2190\" data-end=\"2206\">7. Groups<\/h3><p data-start=\"2207\" data-end=\"2347\">For 5 rooms or more: 50 % deposit on booking, balance one week before. Late cancellations (less than one month) without refund.<\/p><h3 data-start=\"2349\" data-end=\"2367\">8. Insurance<\/h3><p data-start=\"2368\" data-end=\"2452\">We recommend that you take out cancellation\/travel insurance, which includes ski and health cover.<\/p><h3 data-start=\"2454\" data-end=\"2488\">9. Responsibility &amp; safety<\/h3><p data-start=\"2489\" data-end=\"2661\">The hotel declines all responsibility in the event of loss, theft or damage to property. Children must be supervised in the spa areas and comply with safety instructions.<\/p><h3 data-start=\"2663\" data-end=\"2693\">10. Personal data<\/h3><p data-start=\"2694\" data-end=\"2874\">Information collected for reservation management and customer relations. RGPD compliance, right of access, rectification, deletion on request via <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"2846\" data-end=\"2873\">info@hotellechaletblanc.com<\/a>.<\/p><h3 data-start=\"2876\" data-end=\"2899\">11. Force majeure<\/h3><p data-start=\"2900\" data-end=\"2993\">Extreme weather conditions, health restrictions, various blockages: no liability accepted.<\/p><h3 data-start=\"2995\" data-end=\"3012\">12. Disputes<\/h3><p data-start=\"3013\" data-end=\"3120\">Search for an amicable agreement, possible mediation (AME CONSO), applicable French law, Gap courts.<\/p><h3 data-start=\"3122\" data-end=\"3143\">13. Acceptance<\/h3><p data-start=\"3144\" data-end=\"3216\">Booking implies full acceptance of these GCS.<\/p><h2 data-start=\"3223\" data-end=\"3273\">\u00a0<\/h2><h2 data-start=\"3223\" data-end=\"3273\">Terms and Conditions - Agence Anova<\/h2><p>\u00a0<\/p><h3 data-start=\"3275\" data-end=\"3305\">1. Field of application<\/h3><p data-start=\"3306\" data-end=\"3451\">These General Terms and Conditions apply to all tourist services or introductions offered by Agence Anova (taxis, transfers, excursions, packages).<\/p><h3 data-start=\"3453\" data-end=\"3473\">2. Booking<\/h3><ul data-start=\"3474\" data-end=\"3657\"><li data-start=\"3474\" data-end=\"3569\"><p data-start=\"3476\" data-end=\"3569\">Effective on written or electronic confirmation, with deposit or guarantee depending on service.<\/p><\/li><li data-start=\"3570\" data-end=\"3657\"><p data-start=\"3572\" data-end=\"3657\">Online payment with validation by the customer, or deposit by the deadline.<\/p><\/li><\/ul><h3 data-start=\"3659\" data-end=\"3686\">3. Rates &amp; payments<\/h3><ul data-start=\"3687\" data-end=\"3865\"><li data-start=\"3687\" data-end=\"3744\"><p data-start=\"3689\" data-end=\"3744\">Means: bank cards, cash according to legislation.<\/p><\/li><li data-start=\"3745\" data-end=\"3825\"><p data-start=\"3747\" data-end=\"3825\">Balance due on completion of the service, or according to the price conditions specified.<\/p><\/li><li data-start=\"3826\" data-end=\"3865\"><p data-start=\"3828\" data-end=\"3865\">VAT or local taxes according to regulations.<\/p><\/li><\/ul><h3 data-start=\"3867\" data-end=\"3900\">4. Special terms and conditions<\/h3><ul data-start=\"3901\" data-end=\"4165\"><li data-start=\"3901\" data-end=\"3984\"><p data-start=\"3903\" data-end=\"3984\">Transfers: timetables to be respected, charges for late arrivals or long waits.<\/p><\/li><li data-start=\"3985\" data-end=\"4087\"><p data-start=\"3987\" data-end=\"4087\">Excursions: minimum number of participants may apply, cancellation possible before start date.<\/p><\/li><li data-start=\"4088\" data-end=\"4165\"><p data-start=\"4090\" data-end=\"4165\">Personalised services: quotes and planning valid for a limited period.<\/p><\/li><\/ul><h3 data-start=\"4167\" data-end=\"4201\">5. Cancellation &amp; amendment<\/h3><ul data-start=\"4202\" data-end=\"4485\"><li data-start=\"4202\" data-end=\"4348\"><p data-start=\"4204\" data-end=\"4348\"><strong data-start=\"4204\" data-end=\"4216\">Flexible<\/strong> modification or cancellation free of charge up to a given date depending on service (e.g. 48 hours for transfers, 7 days for excursions).<\/p><\/li><li data-start=\"4349\" data-end=\"4418\"><p data-start=\"4351\" data-end=\"4418\"><strong data-start=\"4351\" data-end=\"4371\">Non-refundable<\/strong> Special options paid for at the time of booking.<\/p><\/li><li data-start=\"4419\" data-end=\"4485\"><p data-start=\"4421\" data-end=\"4485\">Fees for late arrivals or absences, unless there is a legitimate reason.<\/p><\/li><\/ul><h3 data-start=\"4487\" data-end=\"4503\">6. Groups<\/h3><p data-start=\"4504\" data-end=\"4579\">Prices and specific cancellation conditions available on request.<\/p><h3 data-start=\"4581\" data-end=\"4615\">7. Responsibility &amp; safety<\/h3><p data-start=\"4616\" data-end=\"4781\">The Agency declines all responsibility in the event of non-compliance by the customer with safety instructions or interruptions to the service caused by a third party or external cause.<\/p><h3 data-start=\"4783\" data-end=\"4812\">8. Personal data<\/h3><p data-start=\"4813\" data-end=\"4967\">RGPD applicable: data is used to manage the service, rights of access, modification, deletion exercisable via <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"4946\" data-end=\"4966\">info@agenceanova.com<\/a>.<\/p><h3 data-start=\"4969\" data-end=\"4991\">9. Force majeure<\/h3><p data-start=\"4992\" data-end=\"5097\">Liability excluded in the event of exceptional events (bad weather, strikes, disasters, epidemics).<\/p><h3 data-start=\"5099\" data-end=\"5116\">10. Disputes<\/h3><p data-start=\"5117\" data-end=\"5228\">Search for an amicable agreement, recourse to mediation (AME CONSO), French law, jurisdiction Gap courts.<\/p><h3 data-start=\"5230\" data-end=\"5251\">11. Acceptance<\/h3><p data-start=\"5252\" data-end=\"5328\">Any order or reservation implies unconditional acceptance of the GTCS.<\/p><h2 data-start=\"5335\" data-end=\"5387\">\u00a0<\/h2><h2 data-start=\"5335\" data-end=\"5387\">Terms and Conditions - Anova Yachting<\/h2><p>\u00a0<\/p><h3 data-start=\"5389\" data-end=\"5419\">1. Field of application<\/h3><p data-start=\"5420\" data-end=\"5531\">These GCS govern the nautical services offered by Anova Yachting (cruises, charters, events at sea).<\/p><h3 data-start=\"5533\" data-end=\"5553\">2. Booking<\/h3><ul data-start=\"5554\" data-end=\"5715\"><li data-start=\"5554\" data-end=\"5637\"><p data-start=\"5556\" data-end=\"5637\">Effective after written or electronic confirmation, deposit or security required.<\/p><\/li><li data-start=\"5638\" data-end=\"5715\"><p data-start=\"5640\" data-end=\"5715\">Signed rental contract with description of service, duration and conditions.<\/p><\/li><\/ul><h3 data-start=\"5717\" data-end=\"5744\">3. Rates &amp; payments<\/h3><ul data-start=\"5745\" data-end=\"5928\"><li data-start=\"5745\" data-end=\"5813\"><p data-start=\"5747\" data-end=\"5813\">Payment can be made by credit card or cash.<\/p><\/li><li data-start=\"5814\" data-end=\"5880\"><p data-start=\"5816\" data-end=\"5880\">Balance to be paid before boarding or according to agreed payment schedule.<\/p><\/li><li data-start=\"5881\" data-end=\"5928\"><p data-start=\"5883\" data-end=\"5928\">VAT and port charges included where mentioned.<\/p><\/li><\/ul><h3 data-start=\"5930\" data-end=\"5958\">4. Nautical conditions<\/h3><ul data-start=\"5959\" data-end=\"6260\"><li data-start=\"5959\" data-end=\"6066\"><p data-start=\"5961\" data-end=\"6066\">Departure and return times defined in the contract, additional charges in the event of delays or overruns.<\/p><\/li><li data-start=\"6067\" data-end=\"6152\"><p data-start=\"6069\" data-end=\"6152\">Number of participants limited to the capacity of the boat, lifejackets must be worn.<\/p><\/li><li data-start=\"6153\" data-end=\"6260\"><p data-start=\"6155\" data-end=\"6260\">The captain has the right to change the itinerary or cancel the outing for safety or weather reasons.<\/p><\/li><\/ul><h3 data-start=\"6262\" data-end=\"6296\">5. Cancellation &amp; amendment<\/h3><ul data-start=\"6297\" data-end=\"6578\"><li data-start=\"6297\" data-end=\"6416\"><p data-start=\"6299\" data-end=\"6416\">Cancellations can be made within a predefined period (e.g. 7 days) free of charge; after this period, charges may apply.<\/p><\/li><li data-start=\"6417\" data-end=\"6493\"><p data-start=\"6419\" data-end=\"6493\">Non-refundable for immediate bookings or promotional offers.<\/p><\/li><li data-start=\"6494\" data-end=\"6578\"><p data-start=\"6496\" data-end=\"6578\">Late arrivals or no-shows may result in loss of service without refund.<\/p><\/li><\/ul><h3 data-start=\"6580\" data-end=\"6614\">6. Responsibility &amp; safety<\/h3><ul data-start=\"6615\" data-end=\"6894\"><li data-start=\"6615\" data-end=\"6682\"><p data-start=\"6617\" data-end=\"6682\">Customers must comply with the captain's instructions.<\/p><\/li><li data-start=\"6683\" data-end=\"6789\"><p data-start=\"6685\" data-end=\"6789\">The Agency cannot be held responsible in the event of non-compliance or accident due to negligence on the part of the customer.<\/p><\/li><li data-start=\"6790\" data-end=\"6894\"><p data-start=\"6792\" data-end=\"6894\">Limited insurance cover according to contract, additional personal insurance recommended.<\/p><\/li><\/ul><h3 data-start=\"6896\" data-end=\"6925\">7. Personal data<\/h3><p data-start=\"6926\" data-end=\"7037\">RGPD: data used to perform the contract, rights of access and rectification via <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"7014\" data-end=\"7036\">info@anovayachting.com<\/a>.<\/p><h3 data-start=\"7039\" data-end=\"7061\">8. Force majeure<\/h3><p data-start=\"7062\" data-end=\"7163\">Cancellations or changes due to weather, maritime regulations or breakdowns: no liability.<\/p><h3 data-start=\"7165\" data-end=\"7181\">9. Disputes<\/h3><p data-start=\"7182\" data-end=\"7281\">Seeking amicable settlement, mediation (AME CONSO), French law, competent courts of Gap.<\/p><h3 data-start=\"7283\" data-end=\"7304\">10. Acceptance<\/h3><p data-start=\"7305\" data-end=\"7379\">Signature of the contract or payment confirms full acceptance of the GTCS.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Terms and conditions Montgen\u00e8vre Hospitality 44\u00b093\u2032 N, 6\u00b072\u2032 E. General Sales Conditions General Sales Conditions 44\u00b093\u2032 N, 6\u00b072\u2032 E. General Terms and Conditions of Sale - Anova H\u00f4tel &amp; Spa 1. Scope of application These General Terms and Conditions govern the booking of rooms, the provision of services (accommodation, catering, spa, ancillary services) and any other services offered by [...].<\/p>","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-2774","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.montgenevrehospitality.com\/en\/wp-json\/wp\/v2\/pages\/2774","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.montgenevrehospitality.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.montgenevrehospitality.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.montgenevrehospitality.com\/en\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.montgenevrehospitality.com\/en\/wp-json\/wp\/v2\/comments?post=2774"}],"version-history":[{"count":25,"href":"https:\/\/www.montgenevrehospitality.com\/en\/wp-json\/wp\/v2\/pages\/2774\/revisions"}],"predecessor-version":[{"id":3282,"href":"https:\/\/www.montgenevrehospitality.com\/en\/wp-json\/wp\/v2\/pages\/2774\/revisions\/3282"}],"wp:attachment":[{"href":"https:\/\/www.montgenevrehospitality.com\/en\/wp-json\/wp\/v2\/media?parent=2774"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}